Frequently Asked Questions

Orders & Payments

Q: What payment methods do you accept?
A: We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Other payment options may be available at checkout.

Q: Can I modify or cancel my order after placing it?
A: Once an order is placed, it cannot be canceled, returned, or exchanged under any circumstances. Please review your order carefully before completing your purchase.

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Shipping & Delivery

Q: Where do you ship?

A: We currently ship within the United States. If you are outside these regions, please contact us to see if shipping is available.

Q: How long does shipping take?

A: Orders process within 3 business days. Standard shipping takes 5-8 business days.

Q: How much does shipping cost?

A: Shipping costs is based on weight of the order. We offer free shipping on orders over $100 within the U.S. Shipping rates are calculated at checkout for all other orders.

Q: How can I track my order?

A: Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates.

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Returns & Refunds

Q: What is your return policy?

A: All Sales Are Final At A.G. Sports Cards & Collectibles, we specialize in Pokémon TCG, Sports Cards, And Collectibles, offering collectors and players authentic, high-quality products. Due to the collectible and fluctuating market value of trading cards, all sales are final, and we do not accept returns or exchanges.

Q: What if my order arrives damaged?

A: We carefully inspect and securely package all products before shipping. However, if you receive an item that is damaged in transit, please contact us within 48 hours of delivery with:

• Clear photos of the damaged item and packaging
• Your order number and shipping details

We will assess the situation and determine the best course of action, which may include filing a claim with the shipping carrier.

Q: Do you offer refunds?

A: Sorry, all sales are final. We do not offer refunds.

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Products & Authenticity

Q: Are your sports cards authentic?

A: Yes! We guarantee that all trading cards we sell are 100% authentic. We source our products directly from reputable distributors, manufacturers, and trusted collectors.

Q: Do you sell graded cards?

A: No Currently we do not offer any graded cards we hope to very soon!

Q: Can I request a specific card or product?

A: Absolutely! If you’re searching for a particular card, contact us at [Joshchefski@gmail.com], and we’ll do our best to help you find it.

Q: Do you buy sports cards?

A: Yes, we do! If you have sports cards you’re interested in selling, please send us an email with details and photos, and we’ll review your submission.

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Contact & Support

Q: How can I contact you?
A: You can reach us via email: Joshchefski@gmail.com - phone: 1-469-978-4174 or through our Contact us page. We typically respond within 24 hours.

Q: Do you have a physical store?
A: At this time, we are an online-only shop. However, we do offer pick up with a scheduled appointment. We may attend card shows and events - follow us on social media for updates!